MomFit
Support
Something not working, or a question about MomFit? Send us an email. A real person reads every message, usually within one working day.
support@momfit.lifeWe answer in English and Dutch.
Manage or cancel your subscription
MomFit Plus is bought and managed through the App Store. On your iPhone, open Settings, tap your name, then Subscriptions, and choose MomFit. You can also go to https://apps.apple.com/account/subscriptions.
Cancel at least 24 hours before the end of the current period to stop the next payment. You keep Plus until the end of the period you paid for.
Ask for a refund
Purchases in the App Store are refunded by Apple. Ask for one at https://reportaproblem.apple.com. If something went wrong on our side, email us and we will help.
Restore your purchase
Signed in on a new phone? Open the MomFit Plus screen and tap Restore. Make sure you use the same Apple Account you bought Plus with.
Your data
Want a copy of your data, a correction, or to know what we store? Email support@momfit.life and we will reply within 30 days, as the GDPR requires.
You can delete your account and data yourself in the app. See the delete account page for the steps.
Report a plan or a mom
In a shared plan, tap the flag to report it, or block the mom who shared it from its menu (⋯). To report anything else, such as a name on the leaderboard or someone who bothers you, email support@momfit.life. We look at every report within 24 hours.
Who we are
MomFit is made by MomPlan, a sole proprietorship registered with the Dutch Chamber of Commerce (KvK) under number 99587513, in the Netherlands.